Reviews
Very helpful but not pushy. Charles Stewart knows a lot about his products and the dealership pulled strings so I could take my car home from the airport. Thanks for everything!
This place is exceptional from start to finish. Thank you Drew for making it a memorable and easy process!
I bought some wiper blades for my car and the service department without asking came out and put them on for me they're always very friendly and very helpful I enjoy the service that I get from Sacramento Nissan
My family and I are from Arizona and we were on a vacation in California when we needed to bring our week-old Nissan Pathfinder 2017 to a service center for some minor issues that we could not figure out through the manual. I could not thank Trevor Lee enough for his excellent service in making sure that we travel back home safely.
Expanded service with great professional people Austin was my go to rep and I thought he did an excellent job.
I purchased my new 2021 Kicks and it was such a great experience. My sales representative Mariso was very helpful and friendly. By far the best buying experience. 5 stars 🌟🌟 🌟🌟🌟 would highly recommend.
The dealer kept me updated while my car was being serviced while I was away, I enjoyed that!
I had a great experience and will definitely consider going back for any future services I might need.
Excellent service! Was helped quickly and they took care of everything. Will come back!
I had to get a multi point inspection, oil change, new front rotors, new brakes, and brake fluid flush. With all that, everything went by super fast and they really took care of me. Service agent, travis made it happen, i recommend the sacramento location and will go there from now on. Its way better and more efficient than the elk grove location.
Very good experience, friendly sales person. I would like to give 2 thumbs up to Christian and Charles, good team work. There’s a long wait but they did make sure we are aware of the status and checking on us often. Thanks guys for your help.
I purchased my new 2021 Kicks and it was such a great experience. My sales representative Mariso was very helpful and friendly. By far the best buying experience. 5 stars 🌟🌟 🌟🌟🌟 would highly recommend.
The staff was pleasant and hardworking especially Amy Cutlip she was awesome.
Update- Nissan went above and beyond to make this right and I greatly appreciate it.
Carlos was great! Thank you for helping my wife and I buy out our lease.
What a great experience I just had today. Yesterday 07/13/21 my 2020 Nissan Rogue ( which I purchased on Nov 2020 from Nissan of Sacramento got a flat tire. I didn't have an appointment but they took me right in anyway.
My family and I are from Arizona and we were on a vacation in California when we needed to bring our week-old Nissan Pathfinder 2017 to a service center for some minor issues that we could not figure out through the manual. I could not thank Trevor Lee enough for his excellent service in making sure that we travel back home safely.
Since I purchased my Nissan Altima in December 2021 service personnel have treated my car with competence and thoroughness. They have treated me with respect and kindness. I am grateful for their fine work, which makes my nine year-old car feel like new. If I decide to buy another Nissan I will definitely buy it from Sacramento Nissan.
I went in to look at a Rogue on Tuesday, July 22nd. I test drove, and liked it...just wasn't able to make the numbers work. I was working with Daniel and had a great experience with him. I didn't feel pressured and he was knowledgeable about the cars he was selling. I decided to come back in on Thursday the 24th to look at an Altima. Daniel wasn't in, so I worked with Christian, and we were able to come to a deal agreeable to everyone and I left with a new car. They were both very nice and helpful.
Amazing, Kind staff, Very flexible. I left with a brand new car lower than my target price. I also gained a friend in the process.
It was amazing. They picked up my car and returned it to me after the service. The service agent took the time to find the deal that was right for me. I'm a very happy customer.
Went to Nissan of Sacramento to sell my car. Christian could not have made it an easier process. Usually, going to the dealer can be a stressful ordeal, but Christian made my wife and I feel comfortable and taken care of the whole entire time. Could not recommend this dealer more.
Update- Nissan went above and beyond to make this right and I greatly appreciate it
I had a great experience with my purchase of my 2021 Nissan Frontier truck.. From being to end great experience..(i came to get my old frontier checked out & left with New one)..
Amazing, Kind staff, Very flexible. I left with a brand new car lower than my target price. I also gained a friend in the process.
I had very pleasant experience at Nissan of Sacramento, Trover went above and beyond with his service! He was very patient and helpful, I’ll definitely keep doing business with Nissan of Sacramento!
No appointment. Service was top tier. Missing the coffee machine, but I understand due to covid.
Moved to Sacramento a year ago from the Bay Area and this Nissan dealership location has been by far the best one I've been to. They exceed my expectations everytime. Very professional employees, nice and have great customer service.
Worked with Travis, he was really great explaining what they were going to do to my car and ordered us Uber's to and from the dealership. He was super nice!
I had a great experience with my purchase of my 2021 Nissan Frontier truck.. From being to end great experience..(i came to get my old frontier checked out & left with New one)..
The service here is friendly. Definitely a great atmosphere and clean. I went in for a simple oil change and they noticed some issues with my vehicle. They didn't pressure the sale, just brought them to my attention which was nice. Trevor was the service advisor I had the pleasure dealing with on two separate occasions.
Kristina Albiani was prompt, courteous, and professional from the time that I pulled into the service bay until I left. She came out and greeted me promptly. She took care of my service needs, gave me an estimate on the time for repairs, and got me a rental car.
I went to Nissan w/ my partner to c what I could qualify 4. A employee came out and asked if we needed help. We said yes. Amy asked what I was looking for, I told Amy what I wanted and she spent the next 2-2 1/2 hrs making it happen. Amy was awesome Amy did not pressure me @ all.
I came here with a price set on mind that I was willing to pay for the vehicle and what I wanted for my trade in. Nothing crazy but still thought it wasn’t possible. But as stubborn as I was they made it happen. It just took a while to get there. I just wish it was a bit simpler from the beginning as I wasn’t willing to pay anything more.
Moved to Sacramento a year ago from the Bay Area and this Nissan dealership location has been by far the best one I've been to. They exceed my expectations everytime. Very professional employees, nice and have great customer service.
I had a great experience with my purchase of my 2021 Nissan Frontier truck.. From being to end great experience..(i came to get my old frontier checked out & left with New one).. Christian Pagnia gave me a awesome deal & Jason in finance (took my money) did his job as well..
Todd did a great job! Kept me informed, and exceeded my expectations!
Even without an appointment, Nissan of Sacramento was ready to provide the service I needed for my vehicle. I was very impressed with the attention I received from the Service Advisor Travis Mancera.
The advisor, Sara Dixon, who helped me during my visit was super helpful and professional. I will request her on my next visit. THANK YOU SARA!
Great experience!! Love the staff there!! Love my car!!
The service here is friendly. Definitely a great atmosphere and clean. I went in for a simple oil change and they noticed some issues with my vehicle. They didn't pressure the sale, just brought them to my attention which was nice. Trevor was the service advisor I had the pleasure dealing with on two separate occasions.
Kristina Albiani was prompt, courteous, and professional from the time that I pulled into the service bay until I left. She came out and greeted me promptly. She took care of my service needs, gave me an estimate on the time for repairs, and got me a rental car.
It was a great experience. The service staff was very helpful and very knowledgeable of what I needed to have my car repaired. Service was very prompt and extremely pleasant customer service.
Great experience!! Love the staff there!! Love my car!!
We pretty much knew what we wanted. We were pre-qualified. But our rep Charles went above and beyond to help us out. He was in contact with us before we went in. He answered all our questions. We went on a couple test drives. We ended up getting the showroom vehicle, with only 7 miles on it. Financing was smooth. We walked out with a vehicle we love at a great rate! Would totally recommend to friends & family!
Our experience was great! We met with Luis since we were offered to participate in the Upgrade Program, and he helped us with the best of his abilities! We weren’t sure we would be able to walk out the shop with a new car, but he and Ron made it possible! They were extremely friendly, helpful, and truly surpassed our expectations! We would definitely recommend this branch to our family and friends.
Luis was our salesman. He provided great customer service. We purchased Nissan pathfinder 2020 and got a great deal out of all Nissan dealership this one is the best. After purchased, we received few phone calls from them asking how was their services and if I needed anything else. Great car buying experience.
My sales person, Jamar went over and beyond. He is the consummate sales person. He wasn’t pushy, wanted to make sure I could get into something I could afford and be happy with my purchase for years to come. I cannot even speak highly enough about him. I will always come back to Nissan of Sacramento.
Had a successful resolve of my problem. Travis the service rep did a great job helping me understand what needed to be done and even resolved a couple of glitches I was dealing with.
Karl Guidotti did an excellent job taking care of all our needs at Nissan of Sacramento. Our car decided to die on the way to Mt Shasta, and he was able to put us back on the road while assessing our car in no time. Thank you for the fantastic service!
The staff went above and beyond to make sure all of my needs were met and also made it clear that they wanted me to be totally satisfied in my purchase. So whatever they needed to do to make sure it was right they did made me feel as if I knew them for years.
Excellent customer service! Got an appointment for service/repair immediately. Repair was completed promptly and my car was spotlessly clean when I picked it up. The cost was extremely fair and reasonable for the services rendered. Everyone I spoke with was friendly, professional and answered all of my questions. Can't say enough!!
Went for an oil change and the service team treated me so well I almost felt like a king. The talked to me with respect, explained the process that would take place, they even gave me a ride home so I didn’t have to wait in the lobby. When I got my car back they told me what needed attention now, what would need attention soon, and what was still good. Great job team!
they were able to fit me in at 3pm when I had to cancel my original appointment for 10am. wait time was about 2 hours for an oil change, but they did offer a free shuttle which is a nice feature and one I may use in the future. great service from service and parts. thank you.
I worked with Travis. He is knowledgeable and personable. I also found their service prices to be comparable to non-dealer prices so I will be returning to them for my Nissan services. I highly recommend Maita Nissan. They have always treated me very well.
they were able to fit me in at 3pm when I had to cancel my original appointment for 10am. wait time was about 2 hours for an oil change, but they did offer a free shuttle which is a nice feature and one I may use in the future. great service from service and parts. thank you.
I really enjoyed working with Christian Pagnia. We visited a few Nissan dealerships before finding Christian at Nissan of Sac, and we knew right away it was a good fit. He was truly authentic and had the patience to answer all of our many questions... as we are first-time buyers of a new car. We really appreciated his ability to meet us where we were, and help us every step of the way.
I loved the upfront honest approach and no pushing. Charles listened to me and provided the car I wanted at the price I requested. He made the experience relaxed and comfortable..
Luis was our salesman. He provided great customer service. We purchased Nissan pathfinder 2020 and got a great deal out of all Nissan dealership this one is the best. After purchased, we received few phone calls from them asking how was their services and if I needed anything else. Great car buying experience.
Our experience was great! We met with Luis since we were offered to participate in the Upgrade Program, and he helped us with the best of his abilities! We weren’t sure we would be able to walk out the shop with a new car, but he and Ron made it possible! They were extremely friendly, helpful, and truly surpassed our expectations! We would definitely recommend this branch to our family and friends.
Hands down the best dealership ever! Everything from purchasing to getting it serviced. Kristina in the service department is AMAZING. She deserves it all from making me feel comfortable about getting my new seats installed to listening to any complaints I had and solving it without question. That girl deserves a raise and a promotion she is outstanding!!!!
My car gas cap got lost yesterday and I called them, they scheduled with them today to get it done ✅ which I think is extremely fast service.
Excellent customer service! Got an appointment for service/repair immediately. Repair was completed promptly and my car was spotlessly clean when I picked it up. The cost was extremely fair and reasonable for the services rendered. Everyone I spoke with was friendly, professional and answered all of my questions. Can't say enough!!
Karl Guidotti did an excellent job taking care of all our needs at Nissan of Sacramento. Our car decided to die on the way to Mt Shasta, and he was able to put us back on the road while assessing our car in no time. Thank you for the fantastic service!
Luis was our salesman. He provided great customer service. We purchased Nissan pathfinder 2020 and got a great deal out of all Nissan dealership this one is the best. After purchased, we received few phone calls from them asking how was their services and if I needed anything else. Great car buying experience. I will definitely buy my future car from them and also I would recommend to all my friends, family, colleagues and whoever ready this review.
I really enjoyed working with Christian Pagnia. We visited a few Nissan dealerships before finding Christian at Nissan of Sac, and we knew right away it was a good fit. He was truly authentic and had the patience to answer all of our many questions.
With Social Distancing during pandemic service was excellent checking in , waiting lounge and check out
Great service my experience was great
Trevor Mecerna was very helpful and went far beyond my expectations with the level of personalized service he provided.
Carlos has provided my family and I the best customer service in the past several years. Just this last Friday February 22nd assisted my parents on their new car purchase and made the whole experience smooth for them. Thank you for providing outstanding service delivery to us the customers and for speaking our language. Muchas gracias
They were very attentive and listened to all my concerns and needs and went above my expectations.
Always pleasure to work with. Service advisers Todd, Drew, Jan, Joseph and Esteban always taking a good care of my fleet that helps me to grow my business. Service Manager AJ and service director Cort are great people and are always very professional. Big thanks to girls from the front desk, Yumari, Faye and Marielba. Look forward to work with you again.
He was very personable and was patient with me since this is my first lease. He also didn't try to take advantage of me and listened to my budget and found a way to fit that budget without me having to alter it.
I got into the Versa and immediately he explained every detail on dashboard, how the car starts, sensors around the car and showing me. I wanted to take a test drive and we did. Tou was very professional, kind, personable, making sure that I was informed on every detail in the workings of the car to the purchase of the car. I felt very comfortable with the whole experience. I would recommend him to everyone. Great customer service is hard to come by these days.
My car gas cap got lost yesterday and I called them, they scheduled with them today to get it done ✅ which I think is extremely fast service. I went in today and they checked my car, which they did have the part I need. Todd was very helpful through my first time experience with them, he was very gentlemanly and professional!
Your team was most helpful. The set up to insure COVID protocols were upheld was the best I’ve seen. Your team took good care of me. I live in Reno, but I have family in Northern California. I’ll send them your way if I can.
Luis was our salesman. He provided great customer service. We purchased Nissan pathfinder 2020 and got a great deal out of all Nissan dealership this one is the best. After purchased, we received few phone calls from them asking how was their services and if I needed anything else. Great car buying experience. I will definitely buy my future car from them and also I would recommend to all my friends, family, colleagues and whoever ready this review.
Hands down the best dealership ever! Everything from purchasing to getting it serviced. Kristina in the service department is AMAZING. She deserves it all from making me feel comfortable about getting my new seats installed to listening to any complaints I had and solving it without question. That girl deserves a raise and a promotion she is outstanding!!!!
Customer service was great. I had an appointment at 730am, and it was fast and easy, i was leaving on the shuttle before 8am. Julie (the shuttle lady) so nice. Highly recommended.
My car gas cap got lost yesterday and I called them, they scheduled with them today to get it done ✅ which I think is extremely fast service. I went in today and they checked my car, which they did have the part I need. Todd was very helpful through my first time experience with them, he was very gentlemanly and professional! After they took my car, they had someone took me back home which I don’t need to worry about sitting there for couple hours. Then about two hours, they have my car done and cleaned! I love it! Also during this COVID-19, they have hand sanitizer everywhere! This is my favorite Nissan dealership so far, definitely will come back to them again! Great store!
I had a great experience! Carlos was amazing and made everything as pain-free as possible. He took into account that I have previously had terrible experiences at dealerships and he took extra time to make sure that everything would work out with Nissan and ensured no clerical mistakes. He was very personable and was patient with me since this is my first lease. He also didn't try to take advantage of me and listened to my budget and found a way to fit that budget without me having to alter it.
I've been a customer of Nissan of Sacramento since 2012 with the Service Department, and on September 15, 2020 I decided I would go look for a new car. I knew exactly what I was looking for a 2020 Versa. A Salesman came out and it was Tou Lee Kong. He introduced himself and I did the same, he asked me what I was looking for and I told him. I got into the Versa and immediately he explained every detail on dashboard, how the car starts, sensors around the car and showing me. I wanted to take a test drive and we did. Tou was very professional, kind, personable, making sure that I was informed on every detail in the workings of the car to the purchase of the car. I felt very comfortable with the whole experience. I would recommend him to everyone. Great customer service is hard to come by these days.
Luis was our salesman. He provided great customer service. We purchased Nissan pathfinder 2020 and got a great deal out of all Nissan